JEFF BEZOS TOP INSPIRING QUOTES
1."We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."
2. "Your margin is my opportunity.".
3. "I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you."
4. "All businesses need to be young forever. If your customer base ages with you, you're Woolworth's."
5. "In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.
6. "There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second."
7. “We are stubborn on vision. We are flexible on details.”
8. "If you only do things where you know the answer in advance, your company goes away.”
9. "We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term."
10. "If you're long-term oriented, customer interests and shareholder interests are aligned."
11. "A company shouldn't get addicted to being shiny, because shiny doesn't last."
12. "All of my best decisions in business and in life have been made with heart, intuition, guts... not analysis.”
13. "We are comfortable planting seeds and waiting for them to grow into trees."
14. “There are two ways to extend a business. Take inventory of what you are good at and extend out from your skills. Or determine what your customers need and work backwards, even if it requires learning new skills.”
15. "Friends congratulate me after a quarterly-earnings announcement and say, 'Good job, great quarter.'" "And I'll say, 'Thank you, but that quarter was baked three years ago.''
16. "You have to be willing to be misunderstood if you're going to innovate."
17. “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”
18. "One advantage — perhaps a somewhat subtle one — of a customer-driven focus is that it aids a certain type of proactivity. When we're at our best, we don't wait for external pressures. We are internally driven to improve our services, adding benefits and features, before we have to. We lower prices and increase value for customers before we have to.”
19. "If you can make a decision with analysis, you should do so. But it turns out in life that your most important decisions are always made with instinct and intuition, taste, heart."
20. "Where you are going to spend your time and your energy is one of the most important decisions you get to make in life."
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